A Plea to Canada Post: Please Give at Least the Illusion of Caring

I walked up to the door of my house – occupied by my wife, who has been inside all day – to find this notice from Canada Post:

notice from Canada Post

Yes, she was home at 2:30*. Did someone knock on the door or ring the doorbell? Nope.

This is hardly the first time a Canada Post driver has eschewed the nuisance of interacting with a human being – you know, all that getting-a-signature and handing-over-a-package business that makes the job so tedious – in favour of dropping a card in the mailbox. What the hell, eh? The customer can just pop on over to the local post office to pick it up – in two days, when it’s finally available there. Oh, let’s just check Google maps to see the route to that Canada Post pickup location:
[googlemaps https://maps.google.com/maps?f=d&source=s_d&saddr=Edgewood+Ave&daddr=Leslie+St&hl=en&geocode=FdRhmgIdEMNF-w%3BFX00mgIdKolF-w&aq=0&oq=leslie+and+lak&sll=43.665854,-79.319143&sspn=0.015708,0.030384&dirflg=w&mra=dme&mrsp=0&sz=15&ie=UTF8&t=m&ll=43.666382,-79.319229&spn=0.014901,0.027466&z=15&output=embed&w=640&h=480]

It’s only going to be a 4.6 kilometre round trip. This is the journey everyone in our neighbourhood faces if they aren’t on their front stoop shouting “I’m standing right here, hand me my package please!” when Canada Post makes a delivery. Too bad if you’re without a car, elderly, disabled, or all of the above. Until about three years ago, the location was here, a mere 700 metres away:

[googlemaps https://maps.google.com/maps?f=d&source=s_d&saddr=Edgewood+Ave&daddr=Coxwell+Ave&hl=en&geocode=FdRhmgIdEMNF-w%3BFSNpmgIdaK1F-w&aq=0&oq=leslie+and+lak&sll=43.670045,-79.313564&sspn=0.023437,0.041499&dirflg=w&mra=dme&mrsp=1&sz=15&ie=UTF8&t=m&ll=43.667685,-79.317727&spn=0.014901,0.027466&z=15&output=embed&w=640&h=480]

…but the store in which the outlet was situated closed, and Canada Post’s solution was to switch the pickup location so it’s well over triple the distance.

Combine the laziness of Canada Post drivers with the astonishing distance customers must travel, and you have a very inconvenient arrangement. Not quite the advantage I was expecting when I ordered from 123InkCartridges.ca. This will certainly make me consider a different vendor in future. As for Canada Post? May I recommend that you start giving a damn?

*no, the attempted delivery time was not 2:30 a.m., as the card’s text that reads “24 Hour Clock Time” would lead you to believe. But really, do you need another example of Canada Post apathy?

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